Privacy Policy
Last Updated: January 2025
Lawbridge is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and legal services in accordance with Singapore's Personal Data Protection Act (PDPA).
1. Data Controller Information
Lawbridge is the data controller responsible for your personal information:
- Business Name: Lawbridge
- Address: 9 Raffles Place, #19-01, Singapore 048619
- Email: [email protected]
- Phone: +65 6392 7584
2. Information We Collect
We collect the following types of personal data:
Contact Information
Name, email address, phone number, business address
Professional Information
Company name, position, business details relevant to legal services
Communication Data
Messages sent through contact forms, emails, and phone conversations
Usage Data
IP address, browser type, pages visited, time spent on site
Cookie Data
Preferences and session information (see our Cookie Policy)
3. How We Use Your Information
We process your personal data for the following purposes:
- Providing legal services and advice as requested
- Responding to inquiries and consultation requests
- Managing client relationships and communications
- Improving our website and services
- Complying with legal and regulatory requirements
- Sending service updates and relevant legal information (with consent)
- Maintaining records for professional indemnity purposes
4. Legal Basis for Processing
We process your data based on:
- Consent: For marketing communications and optional cookies
- Contract: To provide requested legal services
- Legitimate Interest: For business operations and service improvements
- Legal Obligation: For regulatory compliance and professional requirements
5. Data Sharing and Third Parties
We may share your information with:
- Professional advisors (accountants, tax consultants) when necessary for client matters
- Court authorities and regulatory bodies as required by law
- Service providers (website hosting, email services) under strict confidentiality agreements
- Banks and financial institutions in relation to transaction matters
We do not sell personal data to third parties. All data sharing is conducted in accordance with PDPA requirements and attorney-client privilege where applicable.
6. Data Retention
We retain your data for the following periods:
- Contact form submissions: 3 years
- Client matter files: 7 years after matter completion
- Financial records: 7 years (regulatory requirement)
- Marketing data: Until consent withdrawn
- Website analytics: 26 months
7. Data Security
We implement appropriate security measures to protect your personal data:
- Encryption of data in transit and at rest
- Secure servers with access controls
- Regular security audits and updates
- Staff training on data protection obligations
- Confidentiality agreements with service providers
- Breach notification procedures within 72 hours of discovery
8. Your Rights
Under the PDPA, you have the right to:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate data
- Withdrawal of Consent: Withdraw consent for data processing at any time
- Data Portability: Receive your data in a structured format
- Object: Object to certain types of processing
To exercise these rights, contact us at [email protected] or +65 6392 7584
9. Cookies and Tracking
We use cookies to enhance your browsing experience. For detailed information about our cookie usage, types of cookies we use, and how to manage your preferences, please see our Cookie Policy.
10. International Data Transfers
Your data is primarily processed in Singapore. If we need to transfer data internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Adequacy decisions
- Explicit consent where required
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact:
- Email: [email protected]
- Phone: +65 6392 7584
- Mail: 9 Raffles Place, #19-01, Singapore 048619
13. Regulatory Authority
If you have concerns about our data practices that we cannot resolve, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg